35+ years of experience

Privacy policy


We respect and support individual rights to privacy and the protection of personal data. For this reason, it is essential to safeguard your personal information, and we aim to make every user's experience on our website completely secure. We have developed this Policy to inform you about our practices regarding the collection, use, and disclosure of your personal data and any other information we collect.

Applicable Law:

The applicable law for personal data protection consists of the current national and community legislation on the collection, use, and disclosure of personal data, including Regulation 2016/679 of the European Parliament adopted on April 27, 2016, and enforced from May 25, 2018.

Data Controller:

Monoplast (Primadis Filippos & Primadis Alexandros IKE) is the data controller responsible for processing your personal data. In this capacity, we are obligated to make every effort to maintain the confidentiality of your personal data. For any additional information, updates, or deletion of your personal data, you can contact us at our email address: [email protected].

Information Collection:

You can navigate our website without providing any personal information. However, for better service, we may store/record relevant correspondence/communication. During your website visit, we use encryption to ensure secure data exchange.

Information Automatically Collected When You Visit the Website:

When you visit the website, your web browser sends data to our servers. These details help us optimize our services, personalize and enhance your experience on the website. This information may include:

  • Your IP address
  • Date and time of your visit to the website
  • Referral URL (the website from which the user originated)
  • Pages you visited on our website
  • Information about the device and web browser you are using (browser type and version, operating system, etc.)

Location Information:

When you access the website from your computer, mobile, or portable device, we may collect and process information about your actual location. Note that we will inform you before using your location information, and you can usually prevent or disable the sending of location information through your device or web browser settings.

Use of Cookies:

Cookies are small text files sent to the customer's browser and stored on their computer while the customer is within the company's website. In no case do cookies contain personal information that would allow anyone to contact the website visitor via phone, email, etc. Cookies assist the company in monitoring the performance and visitor traffic of its website, improving its presentation and content according to visitor preferences.

Use of Your Personal Data:

We use your personal data for the purposes described briefly below:

Customer Service: If you contact us (by phone or in writing), we use your order information and communication history to respond to your requests, manage your order, facilitate the exercise of your rights, and generally provide you with the best possible service.

Marketing/Promotion: To send you messages (email) with news and updates about the website and our services, to provide and send you information related to your interests, always obtaining your prior consent to use your personal data for the above purposes.

Website Usage: To improve and customize the content of the website and product offers, to analyze the use of the website.

Disclosure of Your Personal Data:

We do not sell your personal data to third parties, nor do we grant licenses for third parties to use them on their behalf. However, in the usual course of our business activities, we may share some of your personal data with:

A limited number of our staff, to the extent necessary to provide you with our services. Our third-party partners who act on our behalf, in accordance with this Policy. As allowed or required by applicable law for the protection of personal data.

Social Media:

If you are logged into a social media platform during your website visit, the social media platform may add this information to your respective profile. If you do not want such data transfer to occur, please log out of the relevant social media platform before connecting to the website.

Disclosure According to the Law:

We may disclose your personal data as allowed or required by law. For example, we may be obliged to disclose your personal data according to a court decision, prosecutor's order, or order or decision of another administrative authority.


Some of our customers